Sign In
 
ENOSERV
   
 
 
ENOSERV Support specialists will publish solutions to commonly occuring problems here.
Welcome to the ENOSERV Knowledge Base
Use the knowledge base to find support answers to your ENOSERV software questions. ENOSERV is constantly adding to the Knowledge Base as issues are brought to our attention. If you cannot find the answer you are looking for here, please contact ENOSERV support or fill out a help ticket here. If there is an issue you feel should be present in the knowledge base, please do not hesitate to contact us.
Next
 
Show:    Order By:    
 
 
Jun 10, 2010 - RTS PrintGina R
View/Print Results Issue
Users are unable to view or print results and will receive an error message stating the following: “Unable to connect to Database due to the following error: Class not registered.”...
 
Apr 14, 2010 - RTS BackupMergeBlake H
Different ways of opening databases in the RTS 5.X Merge Utility
Customers have asked if they can change the default location that the Enoserv Merge Utility points to when the “Select Right DB” button is pressed....
 
Dec 10, 2009 - RTS ToolsENOSERV
Staying Compliant with CIPS / taking out passwords in RTS results
In order to help our customers stay in compliance we have changed many of our SEL tests. The changes made will help customers stay in compliance with CIP standards. Changes included passwords not savi...
 
Nov 16, 2009 - RTS AutoUpdateENOSERV
RTS Auto Update
Unable to use the RTS auto update tool to update RTS.exe...
 
Nov 10, 2009 - RTS GeneralENOSERV
Beckwith Communication
Invalid response from Beckwith Relay....
 
Sep 23, 2009 - PowerBase GeneralRoss P
RTS Curves not exporting correctly or not showing up correctly in PowerBase
RTS Curve data, when viewed in PowerBase, or when exported to RTS from Powerbase is not showing correctly. Either the curves appear to be missing, or differ greatly between the original RTS Curves....
 
May 22, 2009 - RTS GeneralENOSERV
Auto Calculate Test Date and Next Test Date upon Routine Exit
Recently ENOSERV added a new RTS command to allow a User to Auto Calculate the Next Test Date and then update Test Date fields that have been added to the Relay Data tab. This command, GET_DATE STR$,...
 
Mar 26, 2009 - Doble 6000ENOSERV
6300 Communication Problems
We had a customer called in un able to communicate to the 6300. They were able to communicate to the 6150 by itself....
 
Nov 6, 2008 - PowerBase GeneralENOSERV
Getting RTSPrint and BackupMerge to work with PowerBase
PowerBase runs an internal RTS database for storing results, library routines, macros, curves, and translation tables. This internal RTS database can be accessed by RTSPrint and BackupMerge and b...
 
Jun 11, 2008 - RTS GeneralENOSERV
RTS will not talk to Doble above comport 9
We have been receiving numerous calls about RTS having difficulty talking to the Doble. Anything above a Comport 9 at this time will not work. We apologize for the inconvenience and hope to address th...
 
Login to Support
Email
Password
Forgot your Password?


Support Links
Support Main
Register for Support
Knowledge Base
Downloads
Training


Contact Support
Phone:
(918) 622-4530
. . . . . . . . . . . . . . . . .
Email:
support@enoserv.com
. . . . . . . . . . . . . . . . .
Online:
Submit Support Ticket