ENOSERV :: Support

RTS

POWERBASE

VECTOR

COMPANY PROFILE

ENOSERV customer support is available to evaluators and customers with current maintenance and support agreements.

Get Support For Your ENOSERV Products

The ENOSERV customer support team is available by phone from 8:00 AM to 5:00 PM CST (excluding weekends and holidays) to answer questions from evaluators and customers with current maintenance and support agreements.

To submit a support case or speak with a support representative, please call 918-622-4530. You may also send an E-mail to support@enoserv.com or submit a help ticket online. Be sure to include your company name and ENOSERV product(s).

Regardless of communication method, our customer support team will respond to you within one business day.

For more information about ENOSERV support policies and maintenance agreements, please see our Support Policies page.

Recent Knowledge Base Articles

RTS General
FasTest Test Results and how they interact with print and graph macros
Apr 18, 2008	- ENOSERV

RTS General
Pickup values on Microprocessor relays that FAIL with minimal pickup settings
Mar 31, 2008	- ENOSERV

RTS General
Will RTS work with Vista?
Mar 27, 2008	- ENOSERV

PowerBase General
Oracle Database Version Problems
Mar 25, 2008	- ENOSERV

PowerBase General
RTS Test Result values in PowerBase being Truncated or Rounded
Mar 25, 2008	- ENOSERV

PowerBase
When trying to view RTS results in PowerBase, user recieves an "Error launching RTS Print Manager" error.
Jan 29, 2008	- ENOSERV

PowerBase Install
Recieving an "ORA-00972: Identifier is too Long" errror when copying relay settings.
Jan 29, 2008	- ENOSERV

RTS
"Error occurred initializing security. Execution ending" when opening the RTS Beckup/Merge program
Jan 16, 2008	- ENOSERV

Support Links

Support Main Register for Support Knowledge Base Downloads Training

Contact Support

Phone: (918) 622-4530 . . . . . . . . . . . . . . . . . Email: support@enoserv.com . . . . . . . . . . . . . . . . . Online: Submit Support Ticket

Latest Updates

Pbase5052.zip Updates PowerBase to 5.0.5.2 Fixes some issues with Custom Build Orders for forms Adds a... . . . . . . . . . . . . . . . . . .
FasData.zip This is the complete database FasData.mdr. It contains all the latest Routines that are cu... . . . . . . . . . . . . . . . . . .
FasDemo.zip This database is identical to the database FasData.mdr listed above, only it contains Syst... . . . . . . . . . . . . . . . . . .