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| 918 · 622 · 4530 |
| Knowledge Base Article #149 - Which User Name and Password do I use for AutoUpdate? | |||||
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| Date | Feb 21, 2007 | ||||
| By | ENOSERV | ||||
| Filed Under | RTS AutoUpdate | ||||
| Class | General | ||||
| Issue Addressed | |||||
| At current, there are two versions of RTS AutoUpdate in circulation. These different versions use different login information. | |||||
| Causes of Issue | |||||
| We have changed the RTS AutoUpdate program to use the login information supplied by our users when they register for the support site at http://support.enoserv.com. The older, generic logins are being phased out and will no longer be supported. | |||||
| Solution to this Issue | |||||
| The change is in effect in version 4.3.3.0 of RTS AutoUpdate. This version is included in the latest RTSExe's package. After this update, users will use their login information they provided when registering for support. | |||||
| Support Links |
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| Support Main Register for Support Knowledge Base |
| Contact Support |
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| Phone: (918) 622-4530 . . . . . . . . . . . . . . . . . Email: [email protected] |