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| 918 · 622 · 4530 |
| Knowledge Base Article #172 - 6300 Communication Problems | |||||
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| Date | Mar 26, 2009 | ||||
| By | ENOSERV | ||||
| Filed Under | Doble 6000 | ||||
| Class | General | ||||
| Issue Addressed | |||||
| We had a customer called in un able to communicate to the 6300. They were able to communicate to the 6150 by itself. | |||||
| Causes of Issue | |||||
| The connections may be incorrect, and also check Firmware Versions. | |||||
| Solution to this Issue | |||||
| After trying to get the 6300 online, we discovered if the Firmware versions to both test sets do not match exactly, you not be able to communicate to both. You may be able to communicate with one or the other but never both. Also we want to let all of you know the proper way of hooking this up: You may connect to the 6150 via Usb to Serial (below com 9). You may also connect to the 6150 via eithernet but you will need a hub! From there you want to make sure you have (using the usb to serial) that you have a cross over eithernet cable going from the 6150 to the 6300. From there you want to make sure you have connections from the lower source (6150) to the 6300. From there you should be okay as long as your firmwares are the same. If you are NOT able to talk to the test sets with the Doble Control Pannel, then RTS will not be any different. If you have more to add to this article, or any questions please contact support @ 918-622-4530 ext 2 | |||||
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| Phone: (918) 622-4530 . . . . . . . . . . . . . . . . . Email: [email protected] |