ENOSERV delivers software to help power companies meet the challenges of relay testing in today's time sensitive regulatory environment. ENOSERV supplies companies with rock-solid automation tools that support workgroup uniformity, process transparency & easy test results reporting.
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Knowledge Base
ENOSERV Support specialists will publish solutions to commonly occuring problems here.
Welcome to the ENOSERV Knowledge Base
Use the knowledge base to find support answers to your ENOSERV software questions. ENOSERV is constantly adding to the Knowledge Base as issues are brought to our attention. If you cannot find the answer you are looking for here, please contact ENOSERV support or fill out a help ticket here. If there is an issue you feel should be present in the knowledge base, please do not hesitate to contact us.
| Mar 25, 2008 - PowerBase General | ENOSERV | ||||
| Oracle Database Version Problems | |||||
| A certian version of the PowerBase Oracle database dump distributed to clients was shipped with some errors. These errors can cause some of PowerBases functionality to be disabled until the fixes are... | |||||
| Mar 25, 2008 - PowerBase General | ENOSERV | ||||
| RTS Test Result values in PowerBase being Truncated or Rounded | |||||
| Certian test values from RTS are being shown in their full format in RTS, but when imported into PowerBase, are rounded or truncated. ... | |||||
| Jan 29, 2008 - PowerBase | ENOSERV | ||||
| When trying to view RTS results in PowerBase, user recieves an "Error launching RTS Print Manager" error. | |||||
| When trying to view RTS results in PowerBase by clicking the Calculator Icon on the relay nameplate form or in the settings window, the user recieves an "Error launching RTS Print Manager" error.... | |||||
| Jan 29, 2008 - PowerBase Install | ENOSERV | ||||
| Recieving an "ORA-00972: Identifier is too Long" errror when copying relay settings. | |||||
| When trying to perform the copy operation on a set of settings, the user recieves an "ORA-00972: Identifier is too Long" error. The error seems to coorespond to a specific settings form, and setti... | |||||
| Jan 16, 2008 - RTS | ENOSERV | ||||
| "Error occurred initializing security. Execution ending" when opening the RTS Beckup/Merge program | |||||
| When I open the Backup/Merge window, I receive a message, "Error occurred initializing security. Execution ending". This message has been seen occasionally from a small percentage of our customers,... | |||||
| Jan 14, 2008 - PowerBase | ENOSERV | ||||
| Listing files associated with a set of settings in a Crystal Report. | |||||
| With the release of PowerBase 5.0.4.0, it is now possible to add a list of the files that are attached to a relay settings record in your reports generated by Crystal Reports. ... | |||||
| Jan 10, 2008 - RTS | ENOSERV | ||||
| Ethernet interface with Doble 6150 | |||||
| Client would like to utilize the ethernet interface with a Doble 6150 but settings are grayed out.... | |||||
| Oct 26, 2007 - RTS Routine | ENOSERV | ||||
| Modbus not functioning | |||||
| Modbus communication not working with Beckwith routines... | |||||
| Aug 15, 2007 - PowerBase | Ross P | ||||
| Access violations when starting PowerBase | |||||
| When Running PowerBase, after a user logs in, they get an Access Violation.... | |||||
| Aug 7, 2007 - RTS General | Ross P | ||||
| Error - Cannot Insert NULL into ("PB"."[RELAY SETTINGS TABLE]"."[SETTING FIELD]") | |||||
| When trying to save a settings record for a relay in an Oracle based system, the following error appears: "Cannot Insert NULL into ("PB"."[RELAY SETTINGS TABLE]"."[SETTING FIELD]")" ... | |||||
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