ENOSERV delivers software to help power companies meet the challenges of relay testing in today's time sensitive regulatory environment. ENOSERV supplies companies with rock-solid automation tools that support workgroup uniformity, process transparency & easy test results reporting.
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Knowledge Base
ENOSERV Support specialists will publish solutions to commonly occuring problems here.
Welcome to the ENOSERV Knowledge Base
Use the knowledge base to find support answers to your ENOSERV software questions. ENOSERV is constantly adding to the Knowledge Base as issues are brought to our attention. If you cannot find the answer you are looking for here, please contact ENOSERV support or fill out a help ticket here. If there is an issue you feel should be present in the knowledge base, please do not hesitate to contact us.
| Aug 6, 2007 - PowerBase | Ross P | ||||
| Error : Cannot Insert NULL into ("PB"."USERS"."USER_ID") | |||||
| When trying to add new users to PowerBase, the error message "Cannot Insert NULL int ("PB"."USERS"."USER_ID")" is displayed and the new user will not save.... | |||||
| Aug 6, 2007 - PowerBase | Ross P | ||||
| Error : Cannot Insert NULL into ("PB"."GROUPS"."GROUP_ID") | |||||
| When trying to add new user groups to PowerBase, the error message "Cannot Insert NULL int ("PB"."GROUPS"."GROUP_ID")" is displayed and the new user group will not save.... | |||||
| May 30, 2007 - RTS | ENOSERV | ||||
| Running Specific Tests/Range of Tests | |||||
| Client wants to run a specific range of tests without running ALL tests.... | |||||
| Apr 18, 2007 - RTS Routine | ENOSERV | ||||
| HU Instantaneous Test not stopping correctly | |||||
| ... | |||||
| Apr 9, 2007 - RTS | ENOSERV | ||||
| HU Test Ramping Higher Than Expected on Instantaneous Test | |||||
| ... | |||||
| Mar 14, 2007 - PowerBase | ENOSERV | ||||
| Recieving a �Not enough storage is available to complete this operation" error when opening a form in PowerBase. | |||||
| When clicking on a specific relay in PowerBase using Oracle, user gets the message "Not enough storage is available to complete this operation".... | |||||
| Feb 21, 2007 - RTS AutoUpdate | ENOSERV | ||||
| Which User Name and Password do I use for AutoUpdate? | |||||
| At current, there are two versions of RTS AutoUpdate in circulation. These different versions use different login information. ... | |||||
| Feb 21, 2007 - PowerBase | ENOSERV | ||||
| Crystal Reports Error - There was a problem executing the Crystal Reports engine. | |||||
| When pressing the "Print Relay Settings" button on a the relay form view window, the settings window, or the Crystal Reports Generator window, the following message is generated: "There was a probl... | |||||
| Feb 16, 2007 - RTS | ENOSERV | ||||
| Divide By 0 Error running 2-phase Circle Test using Doble F2000 | |||||
| Getting a "divide by 0" error... | |||||
| Feb 16, 2007 - RTS | ENOSERV | ||||
| Abstract Error when running a meter test | |||||
| A couple of users have experienced this error while testing Schweitzer relays.... | |||||
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| Phone: (918) 622-4530 . . . . . . . . . . . . . . . . . Email: [email protected] |