ENOSERV delivers software to help power companies meet the challenges of relay testing in today's time sensitive regulatory environment. ENOSERV supplies companies with rock-solid automation tools that support workgroup uniformity, process transparency & easy test results reporting.
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Knowledge Base
ENOSERV Support specialists will publish solutions to commonly occuring problems here.
Welcome to the ENOSERV Knowledge Base
Use the knowledge base to find support answers to your ENOSERV software questions. ENOSERV is constantly adding to the Knowledge Base as issues are brought to our attention. If you cannot find the answer you are looking for here, please contact ENOSERV support or fill out a help ticket here. If there is an issue you feel should be present in the knowledge base, please do not hesitate to contact us.
| Sep 25, 2006 - PowerBase | Ross P | ||||
| PowerBase Report Issues - Will not print selected setting records (always prints them all) | |||||
| When using the Crystal Reports Generator, PowerBase will print all settings records in the substation, not just the one's selected by the "Setting Status" box.... | |||||
| Sep 25, 2006 - RTS | ENOSERV | ||||
| Error Message: "UNABLE TO FIND EMPTY RTS DATABASE.MDR FILE" | |||||
| Attempting to create a new RTS database in Backup/Merge. After typing name of the new mdr, "unable to find empty RTS database.mdr file in program directory" error appears.... | |||||
| Sep 25, 2006 - RTS | ENOSERV | ||||
| Initializing Security Error - BDE corrections not helping | |||||
| Getting "initializing security error". Data in memloc, memsize and sqlqrymode all correct. ... | |||||
| Sep 25, 2006 - RTS | ENOSERV | ||||
| Error: Cannot find engine configuration file | |||||
| Getting "error initializing security" message. When user opens the BDE Administrator gets "cannot find engine configuration file" error.... | |||||
| Sep 25, 2006 - Omicron | ENOSERV | ||||
| RTS not finding Omicron test set - giving unit error | |||||
| Getting "cannot find unit" error running Omicron software 2.0.1... | |||||
| Sep 25, 2006 - RTS | ENOSERV | ||||
| Error Initializing Security; Execution Ending message | |||||
| Receiving error message "Error initializing security; execution ending" when opening RTS.... | |||||
| Sep 25, 2006 - RTS | ENOSERV | ||||
| USB key working then fails to function | |||||
| USB dongle key was working properly. When stepping away from the computer for a short time, the key no longer recognized by RTS. ... | |||||
| Sep 25, 2006 - PowerBase Install | Ross P | ||||
| Issue With ADO Drivers and PowerBase Install | |||||
| PowerBase server install and one client running fine but other licensed machines not functioning properly.... | |||||
| Sep 25, 2006 - Omicron | ENOSERV | ||||
| Omicron Unit Saying "Could Not Lock CMC Unit" | |||||
| Omicron unit giving error of "Could Not Lock CMC Unit"... | |||||
| Sep 25, 2006 - RTS | ENOSERV | ||||
| Maximum database size/record number in RTS | |||||
| Maximum database size/record number in RTS... | |||||
| Support Links |
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| Support Main Register for Support Knowledge Base |
| Contact Support |
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| Phone: (918) 622-4530 . . . . . . . . . . . . . . . . . Email: [email protected] |