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| Knowledge Base Article #180 - Windows 7 potential print issue | |||||
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| Date | Dec 6, 2010 | ||||
| By | Gina R | ||||
| Filed Under | RTS Print | ||||
| Class | General | ||||
| Issue Addressed | |||||
| When printing a Crystal report on a Windows 7 machine, the report will not render properly and sections are misaligned and the user may receive an "out of memory" error message. | |||||
| Causes of Issue | |||||
| The default zoom level is set to 100%. The Crystal driver needs to be re-installed. | |||||
| Solution to this Issue | |||||
| Reinstall the Crystal driver with the file: Crystal_Runtime_XI_silent.zip, located on the Downloads site. Set zoom level to 50%. | |||||
| Support Links |
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| Support Main Register for Support Knowledge Base |
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| Phone: (918) 622-4530 . . . . . . . . . . . . . . . . . Email: [email protected] |
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