ENOSERV delivers software to help power companies meet the challenges of relay testing in today's time sensitive regulatory environment. ENOSERV supplies companies with rock-solid automation tools that support workgroup uniformity, process transparency & easy test results reporting.
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| Knowledge Base Article #190 - Unable to launch ENOPrint. May not be COM registered. | |||||
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| Date | Jun 28, 2012 | ||||
| By | Robertson, Gina | ||||
| Filed Under | ENO Tools | ||||
| Class | Install | ||||
| Issue Addressed | |||||
| The Print Manager may not successfully open for users after pre-release updates are applied. This may occur after test operation or when accessing via the "View Results" button from the main screen of RTS. The error message will read: ENOPrint Launch Error Unable to launch ENOPrint. May not be COM registered. Contact Enoserv Technical Support. | |||||
| Causes of Issue | |||||
| When overwriting existing executables with the latest pre-releases, RTS will occasionally lose its connection to the Print Manager. | |||||
| Solution to this Issue | |||||
| Open ENOPrint.exe from its native directory, typically C:ProgramFilesENOSERVCommonFiles and select a database. Close the Print Manager and then try to access by clicking the "View Results" button from the main screen of RTS, or by running a test and generating a result. | |||||
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